Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping Times
Estimated delivery times:
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Domestic Orders: 3–7 business days
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International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to weather, customs processing, carrier delays, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Promotional free shipping offers, when available, will be clearly displayed at checkout.
Order Tracking
Once your order has been dispatched, you'll receive a tracking number via email so you can monitor your shipment's progress.
Delayed or Lost Shipments
While we work with trusted shipping partners, occasional delays may occur. If your order has not arrived within the expected delivery timeframe, please contact our support team, and we'll be happy to assist you.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number and photos of the damaged item and packaging so we can investigate and help resolve the issue promptly.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team. We are always happy to help.